Keeping your listing data and the WVMLS database up-to-date is crucial! It makes your life easier when searching for properties and it helps buyers and sellers find out more about your listings. But what if you come across a listing that doesn't look quite right?
When Should you Submit a Listing Correction?
If something isn't lining up on a property that's listed in WVMLS, that's when we need your help!
Examples of Listing Weirdness:
A typo or a misspelled word
The type and class don't match up
Something is out of date (For example, the status, the expected active date, acres, etc.)
Missing photos after two business days
Agent branding in public remarks or photos
There's a multitude of ways of submitting a correction, but we thought we would cover the simplest way first:
When using Paragon Professional, they provided an EASY way to submit a correction and that's by using the Correction Button.
The correction button is located on the Agent Full Detail. To use this button:
STEP 1: Click On any listing, then click "Correction" on the toolbar.
STEP 2: Please provide a detailed description of what needs to be reviewed on the listing, then click send. A message is sent to WVMLS Membership Support Services for review. All reported corrections are kept CONFIDENTIAL.
OTHER CONVENIENT METHODS:
EMAIL: Send an email to firstname.lastname@example.org
PHONE: Call WVMLS Membership Support Services at 503.399.8657
TEXT: We now offer a text service to report a correction utilizing the same voice number, 503.399.8657
Please provide a detailed description of what needs to be reviewed or corrected in the listing and the address and/or the MLS number :) All reported corrections are kept CONFIDENTIAL