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Paragon Gone "Wonky"? Clear Browser Cache

I know "Wonky", but what is cache?

According to TechTarget, a cache -- pronounced CASH -- is hardware or software that is used to store something, usually data, temporarily in a computing environment.

Does Paragon use cache?

Paragon and Paragon Connect, require a web browser such as Safari, Firefox, Chrome, or Edge, to operate. Technically, the browser uses caching to help Paragon, and other webpages you visit, run faster and operate more efficiently.

What are the common issues seen in Paragon due to corrupted cache?

  • Login issues

  • Loading and formatting issues

  • Fields not operating correctly

  • Slow screen behavior

  • Missing information

  • Searches or reports not rendering correctly

  • Same search repeating/reloading over and over

Cool! Now that I know what cache is, how do I get rid of the "Wonky" issues?

Clear your browser's cache.

Finding the right steps to clear the cache will depend on the browser being used. Here are some resources to help:

- Google Account Help

- Mozilla Firefox Support

- Microsoft Edge Support

A final word about cache

Usually, caches are helpful, and most of the time, you shouldn’t need to touch them. Periodically clearing your browser cache will help overcome the "Wonky" issues.


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