If you are a frequent user of Homesnap, you may have noticed some intermittent issues recently. This may be caused by current and/or upcoming changes to their product offerings.
Read below for further details from Homes.com/Homesnap:
"Exciting news for Homesnap Pro users! A software upgrade is on the way, accompanied by a name change to Homes Pro. Here are the key details about this upcoming update:
Name Change: Homesnap Pro will now be known as Homes Pro, reflecting the evolution and improvements in the software.
Release Date: The month of June will be a soft release. Users can expect to start using the new version of Homes Pro in early June, bringing a fresh and enhanced experience to their real estate workflows.
New Application: To access the upgraded Homes Pro, users will need to download a new application from either the Apple Store or the Android Store (Google Play). Agents will be able to access Homes Pro in a browser by clicking ‘Sign In’ on www.homes.com and using their Homesnap Pro credentials. This new app will be the gateway to all the advanced features and functionalities.
Transition Period: During the transition phase, users will have the option to continue using the current Homesnap Pro application alongside the newly introduced Homes Pro app. This allows for a seamless shift between the two solutions while ensuring uninterrupted access to essential tools and features.
Feature Parity with Enhancements: Upon release, Homes Pro will offer feature parity with its predecessor, Homesnap Pro. However, it doesn't stop there. This upgrade will start to bring a range of enhancements and improvements, elevating the real estate experience for users.
Data Synchronization: All contacts, leads, and inputted data from Homesnap Pro will automatically synchronize to Homes Pro. This ensures that users' valuable information remains intact and readily available within the upgraded platform.
Retirement of Homesnap Pro: By the end of summer, Homesnap Pro will be retired for most MLSs.
Consumers who access Homesnap.com will be redirected to Homes.com. Invited clients will have the option to use either Homes.com or continue using Homesnap.com until late summer.
All invited client information will be available in Homes.com, including consumer profile information, saved searches, favorite listings, and email alerts."
NOTE: WVMLS makes no representation or warranty regarding these third-party offerings, nor does this constitute an endorsement of products or services. WVMLS receives no financial benefit from these companies and has provided this as a resource only.